
Hello I'm Will — a bit about me.
I’m a London-based product design lead with ten years’ experience across startups, scaleups, agencies and large organisations.
I’ve led design across zero-to-one products, redesigns, growth and retention - with experience spanning fintech, healthtech and mobility. My work sits between strategy and execution, helping teams make sense of ambiguous problems, shape direction and move from early thinking to well-crafted products that can scale.
I care about the foundations behind great product work as well as the surface - improving workflows, building and evolving design systems, growing teams and creating sustainable ways of working. Working closely with founders, PMs and engineers, I help create momentum around complex challenges and build considered, consistent products that perform well and support long-term growth.
Outside of product work, I mentor product designers to support their professional growth.
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Experience
Monzo
Lead Product Designer
Current
Relay
Product Design Lead
2025
ZOE
Senior Product Designer
2023-2024
Onto
Lead Product Designer
2021-2023
Toyota Connected EU
Senior Product Designer
2019-2021
cxpartners
Principal Product Designer
2017-2019
Ve Global
Product Designer
2016-2017